Hooray for Macy's

I received a letter in the mail today which partially explains why my credit score jumped a significant number of points.

It was a response to a letter I sent a couple weeks ago, requesting that they remove a negative mark on my credit report (posted over a year ago - no idea why it's taken me this long to try to get it fixed!). I mentioned that I had been a long-time customer, and recounted a (legitimate) reason for why my payment had been late. And they agreed to remove it from all 3 credit reports! :) Very pleased with them right now. I need to stop by my local Macy's and give them some business. ;)